Loading... Please wait!

National Courier Service | Same Day Delivery Management Specialist

Final Mile Archives - Long Island Courier | SOS Logistics

medical-courier.jpeg

From labs to medical centers, logistics is a crucial part of the business. Speed and efficiency are key in the medical world, especially when delivery can be life or death.

Healthcare is a growing industry; the fast and safe transfer of medical equipment and lab samples can make an impact.

If you’re trying to increase the efficiency of your medical facilities, the best way is through a medical courier. With same-day medical couriers, you can do more with less.

How can these third-party logistics (3PL) providers improve your operations? Today, we’ll talk about how you can benefit from hiring medical couriers.

1. Less Financial Investment for Your Business

On its own, a medical office or medical supplier business is not efficient if it uses its own driver. Paying for your own driver is a waste of investment since you need to answer different logistical issues. 

Paying the potential hire a proper salary with insurance. Buying transportation and equipment. This will be a hefty investment that will cost you money.

This money is better spent improving your product or scaling your business volume up. This is why a medical courier service is the best pick for your business. They can handle all the details of your deliveries for you and your only concern is when it comes.

Because of same-day delivery, expect your customers to get medical materials ASAP. You’re not wasting financial resources on paying employee insurance. You’re not adding unnecessary stress to your service teams.

2. Adds Delivery Convenience

Same-day medical delivery services offer your business additional levels of convenience to the customer. For businesses, the last thing you want is having medical service lag behind.

With same-day delivery, you give clients a level of health options previously unavailable. If you’re a pharmacy, you can use medical couriers to deliver life-saving medication. If you’re a medical supply service, your customers can take advantage of what you can offer in saving them.

Same-day service gives people more incentive to pick your business over others. With a promise of quick delivery, you can get better, faster results every time.

3. Lower Chances of Damage

When sending a crucial package like pharmaceuticals, the issue is fragility. Many materials in labs or medical systems break easily. Test tubes and even culture samples for medical processes need experienced people with their own deliveries.

Hiring a medical courier service can offer you professional handling capabilities. Professionals can handle fragile objects with ease, as they’ll have the right facilities to do so. 

Having a package spend less time in transit equates to lower chances of damage. For same-day deliveries, the items will go into pickup and delivery by the same person. It won’t pass through different storage areas like other long-term solutions.

Lower chances of damage mean more profit for your business.

4. Less Change of Hands

One of the pitfalls of medical delivery and courier services for some is the changing of hands. Sometimes, the company that picks up the delivery will not be the same one that delivers it. This is a common way in the 3PL provider business to save costs.

Every time this happens, the product will undergo scanning and checking in at a warehouse. This eats up your customer lead time and can even produce delays in some areas. This never happens to same-day medical couriers.

As we said, same-day medical delivery services will have the same person do pickup and delivery. There’s no need to do transfers, input it into new tracking, and there’s also no new inventory intake. This results in better lead time with potential buyers and customers.

5. Specialized Expertise

Many courier services are expanding faster and faster these days, both in delivery volume and size. Many will have their training focus only on speed or on general details of parcel delivery. This can result in bad handling of medical materials or samples that can compromise data. 

This is not the case with a dedicated medical delivery service. With medical couriers, they have the right understanding of proper medical package handling. The products are not only in safe hands, but they’ll reach the destination in superior condition.

It’s always necessary to make sure the package comes in a state of usability. The last thing anyone wants is equipment or materials that are intact but unusable. From pharmaceutical products to even sterilized medical supplies, these will have superior care.

Not all parcels are of equal importance. Some will need special treatment to reach their destinations safe and sound. There’s nobody more qualified to do that than medical couriers.

6. Better Customer Satisfaction

For deliveries, customers want two things. They want to get their parcels as fast as possible and they want to get it in the best condition. For medical customers, getting medical materials and supplies as early as possible is vital.

Instead of getting their medical supplies another day, receiving them early gives them more time to plan distribution. It lets customers do tasks earlier to clear up more of their schedule. Same-day delivery can give medical facilities a good way to prepare for their week.

All this results in superior customer satisfaction. People who can get their products not only on time but also earlier can have more options to do with their material.

Get a Medical Courier Service Today

If you’re considering if you need a medical courier, there are many benefits to the service. The speed and care of a specialized courier service can ensure your products arrive safely and soundly.

Looking for a courier service that works? Need a team of experts that can answer your logistics needs? Then you need ASAP Courier.

ASAP Courier provides different logistical solutions for every need. From same-day medical deliveries to warehouse outsourcing, we can do it for you.

Talk to SOS Logistics today. Get the best courier services and gain more profit and production.


iStock-1160882616.jpg

We bet you can’t wait to get those custom-made boots you ordered a few days ago!

Your package should be easy to track if the company delivering it posts that information online. But why does the tracking seem to just drop out of sight when the package arrives in your city (but not yet at your home)?

Answers to this simple question are not so simple. To find out more, read the following guide to final mile delivery.

What is Final Mile Delivery?

“In addition to being a key to customer satisfaction, last mile delivery is both the most expensive and time-consuming part of the shipping process.”

The final mile is where we live and work, which is what final mile delivery is all about–and why, in spite of the cost, it’s so important to shipping companies and their reputations. The customer matters.

Whatever glitches might happen in a warehouse, in the air, on a truck, or on a train are known only to those conveying the freight–sometimes not even them. But the recipient is expecting the item and is sure to know if something has gone wrong.

As an item makes its way from the warehouse to its destination, the “last mile” of delivery is the final step of the process–it’s when the package should finally arrive at the recipient’s address. It nearly always does, thanks to the local delivery outfit.

Final mile delivery is used by some surprising “shippers,” too–such as passenger airlines. If your checked airline luggage is delayed, it’s usually a local courier who brings it from the airport baggage claim to your home or workplace.

Why Use Final Mile Delivery?

You probably don’t even know you’re using it a lot of the time, especially if you’re not tracking your package online. The package arrives and you’re happy. This is how final mile delivery helps you.

However, more and more packages now start their journeys at large companies such as UPS or Amazon, then are handed off to another entity–typically a private courier or USPS–for delivery in their locality.

Often, businesses will contract with a local courier to deal with the final mile. It just makes sense to hand the package off to someone local, who knows directions, traffic patterns, and so on. They will deliver it expeditiously.

For an extra fee, many local courier services also will provide services such as product assembly and packaging disposal. And they will go beyond simply dropping the package outside the house and instead take it to the inside location of choice.

The final mile is likely to change in the future, however. It’s a bit disorganized today–and appears to be heading further in that direction as more people become involved in the supply chain.

Who Does Final Mile Delivery?

It should be no surprise that UPS and FedEx now dominate the last mile of delivery. In fact, FedEx estimates that more than 95% of all e-commerce orders in the US are delivered by them, UPS, or the United States Postal Service (USPS). 

There is competition, though. Others on the list include XPO Logistics, USPS, Walmart, Amazon, Postmates, Deliv, Hitch, and Darkstore.

At least half the names in the top 10 are familiar to most Americans, but others are not. Some of the less familiar companies are local and/or niche delivery services or couriers.

Final mile delivery can be quite a business opportunity once you realize how many branding nuances are possible–nuances not often available from larger carriers.

Some smaller businesses specialize in same-day delivery. Others, such as Hitch, match the people placing an order with couriers heading in the direction that the item needs to go. Uber and Lyft have begun to compete in this arena as well.

For its part, the giant Amazon has been pushing hard for greater control over the final mile. The introduction of its Shipping with Amazon service will put the company in head-to-head competition with UPS and FedEx for this business.

This, along with nearly doubling its subcontracted Amazon Air fleet, and a great deal of internal shuffling of employee jobs and other efforts is in support of its well-hyped one-day delivery for Prime customers. It’s all about final mile delivery.

Optimizing Final Mile Delivery: What Some Experts Have to Say

It’s become clear to many people that final mile delivery has benefits and challenges. Here, some experts are cited for what they see as the challenges of the final mile, both now and in years to come.

Business Insider’s Shelagh Dolan writes, “If you’ve ever tracked a package online and saw that it was ‘out for delivery’ for what felt like forever, you already understand that the last mile problem is inefficiency.”

That’s because the final leg of a shipment typically involves “multiple stops with low drop sizes.” Most residential customers–especially those in spread-out rural areas–seldom receive more than a few packages from the same carrier on any given day.

It’s more than this, though. The challenges to business are complex–and growing more so by the day.

Greg Hewitt, the CEO of DHL Express, speculates about the future of shipping, noting that consumer demands are increasing rapidly at various levels and across an ever-expanding territory.

He reminds us that infrastructure and logistics will be key to the success of the entire supply chain, from global to local. As the customer base of companies large and small goes global, the industry must be able to accommodate the added traffic.

Solving the final mile dilemma will be tricky. Will Salter, CEO of Paragon Software Systems says that a big issue with the final mile has to do with supply chain partners that won’t collaborate.

Salter believes shippers will be forced to collaborate in the future. In fact, he foresees the inevitability of local governments needing to step in and enforce measures to consolidate traffic in urban areas, including all the delivery trucks.

He says: “Come 2040, this level of efficiency will be standard, but it will require close public-private collaboration. In future urban delivery models, local governments will become active and essential partners.”

Time will tell…

The Final Mile

Local couriers can’t offer every type of delivery service, especially when it comes to bulky items or those with special handling needs. But when it comes to the final mile, they could easily remain your “go-to” carrier for the foreseeable future.

And while improving logistics and infrastructure is essential on a larger scale, the role of local couriers will likely be maintained. They offer personalized and knowledgeable local service. They can navigate metro areas or serve small towns.

The next time, you need some sort of local delivery or pick-up–and desire final mile delivery on a budget–give them a call. You’ll probably see a local person at the door soon, ready and waiting to help you.

Can a final mile delivery service meet your needs? Call your local courier and find out!